▸ Laptop trouble in Saigon — without the language barrier
Living or working in Ho Chi Minh City is easy, until your laptop dies the night before a deadline. Then you face a second problem: explaining a motherboard fault or a dead battery to a shop that does not speak your language, and hoping the quote you agreed to is the price you actually pay.
VIETITPRO exists to remove that friction. Our technicians speak English, explain the fault in plain terms, quote before they touch anything, and hand back a working machine — usually the same day.
▸ Why expats choose VIETITPRO
You are understood
English-speaking technicians. You get a straight explanation of the fault, the fix, and the risk — not a shrug and a number.
Fast turnaround
Most repairs finish in 2–24 hours. Express service available when you cannot be without your machine.
The quote is the price
Written quote before work begins. No surprise charges added at pickup, ever.
Genuine parts + warranty
Parts from authorised suppliers, backed by a written warranty of 3–12 months depending on the component.
We come to you
On-site repair, plus pickup and delivery across the city if you cannot leave the office.
Real board-level skill
Static-safe benches and microscope work — we repair boards, not just swap parts and hope.
▸ Who we help
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Expats working remotely, in tech, or at international companies
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Digital nomads and freelancers on a deadline
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Foreign students in District 2, District 7, District 3 and Thu Duc
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Teachers, lecturers and NGO staff
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Anyone who wants the problem explained in English before paying for it
▸ What we fix
Will not power on
Power rail and motherboard faults traced at board level — the most common "it is dead" case, and often repairable.
No display / black screen
Screen, cable, GPU or BIOS. We isolate the real cause instead of selling you a panel you do not need.
Battery and charging
Battery replacement, charging port repair, USB Type-C not charging.
Overheating and noise
Fan replacement, deep clean, fresh thermal paste — restores throttled performance.
Keyboard and touchpad
Dead keys, ghost input, unresponsive trackpad.
Slow machine / software
SSD upgrade, OS reinstall, virus removal, multilingual setup.
Liquid damage
Ultrasonic cleaning and board repair. Bring it in immediately — every hour matters.
Data recovery
Recovery from failed drives, including encrypted volumes.
▸ Popular services and prices
Indicative pricing for common jobs. Your exact quote is confirmed after the free diagnosis.
| Service | Estimated price (VND) | Time | Warranty |
|---|---|---|---|
| Screen replacement (Full HD) | 1,500,000 – 2,500,000 | 1–3 hours | 3–6 months |
| SSD upgrade (256GB – 1TB) | 900,000 – 2,000,000 | 30–90 minutes | 12 months |
| Battery replacement | 500,000 – 1,200,000 | 30–60 minutes | 6–12 months |
| Fan clean + thermal paste | 300,000 – 450,000 | ~1 hour | – |
| Motherboard / power rail repair | From 500,000 (after diagnosis) | 1–3 days | 3–6 months |
| Liquid damage cleaning | From 400,000 (after diagnosis) | 1–3 days | Case by case |
▸ How the repair works
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1. Diagnosis (free). In store, or remotely via Zalo photos and video.
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2. Written quote. Exact price, parts used, and realistic timeline — in English.
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3. Repair. Typically 2–24 hours. Board-level work where it makes sense.
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4. Load testing. We stress the machine before returning it, so the fault does not come back on day two.
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5. Handover. Pick up in store, or we deliver to you. Warranty issued in writing.
▸ Tricky cases we handle
| Symptom | What we do | Worth knowing |
|---|---|---|
| Liquid damage | Ultrasonic clean + board repair | Time-critical — same-day matters |
| Slow, laggy machine | SSD upgrade + clean install | Often transforms an older laptop |
| No display | Screen / GPU / BIOS diagnosis | Same-day diagnosis |
| Broken hinges | Replace or reinforce mount | Common on HP and Dell |
| Loud fan, hot chassis | Fan replace + thermal paste | Prevents long-term board damage |
| MacBook / Apple Silicon | Board repair, T2/M-series aware | Specialist service |
| Gaming laptop (ROG, MSI) | GPU, VRM and cooling work | Thermal-focused diagnosis |
▸ Brands and specialisms
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MacBook / Apple Silicon — board-level repair, not just part swapping
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Gaming laptops — ASUS ROG, MSI, Acer Predator, Lenovo Legion
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Business laptops — Dell, HP, Lenovo ThinkPad, Asus
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BIOS unlock and password support (with proof of ownership)
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Diagnostic reports in English — useful for insurance or company reimbursement
▸ Free remote help before you travel
Not sure it is worth the trip across town? Send us photos or a short video on Zalo and we will tell you what is likely wrong and roughly what it costs — free.
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Zalo photo and video diagnosis
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Remote session via TeamViewer or AnyDesk for software issues
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Honest advice, including when a repair is not worth the money
▸ Where we serve
All districts of Ho Chi Minh City, with fastest response in Thao Dien (D2), Thu Duc, Binh Thanh, District 1, District 3 and District 7. On-site visits, pickup and delivery available across the city.
Our team regularly works with clients from the USA, UK, Canada, Australia, France, Germany, Japan and Korea — so the process is built around clear, direct communication.
▸ Frequently asked questions
Q Can I get an official receipt or VAT invoice?
Yes. Itemised receipts and VAT invoices are available — useful for company or insurance reimbursement.
Q Is my data safe? My drive is encrypted.
Yes. We work with BitLocker and Apple T2/M-series encrypted drives. Your data stays on your device, and we never access personal files without your consent.
Q Can you install Windows or macOS in my language?
Yes. Clean installs with multilingual setup, drivers and essential software.
Q Can a failed graphics chip be repaired?
Often yes — via chip replacement or reballing. We tell you honestly when replacement is the smarter option.
Q How can I pay?
Cash, bank transfer, Momo or credit card.
Q What if you cannot fix it?
You pay nothing. Diagnosis is free and there is no charge for an unsuccessful repair.
Q Laptop down? Let us take a look — free.
Send a photo on Zalo or call us. We will tell you what is wrong, what it costs, and how long it takes — in English, before you commit to anything.
Call / Zalo: 0965 125 744
VIETITPRO — CONG TY TNHH KY THUAT CONG NGHE TIV
Address: 46 Duong 18A, Phuong Phuoc Binh, TP. Thu Duc, Ho Chi Minh City
Phone / Zalo: 0965 125 744
Email: vietluufoss@gmail.com
Website: https://vietitpro.vn
Opening hours: Monday–Saturday 8:00–19:00 · Sunday 8:00–15:00
Tax ID: 0314512538